Quality Policy

The continual improvement of the Candid Oil Services Limited’s Quality Management System is fundamental to the success of its business and is supported by all employees as an integral part of their daily work.

Candid Oil Services Limited is committed to delivering high-quality, safe, and reliable oil and gas services that consistently meet customer, regulatory, and statutory requirements. Our services include, but are not limited to:

  • Drilling Support Services
  • Procurement Services
  • QA/QC and Third-Party Inspection Services
  • Operations and Maintenance of Oil & Gas Facilities
  • Quantity and Quality Inspection of Petroleum Products
  • Electrical and Instrumentation Engineering
  • Site Preparation, Pipelines, Tanks, and Skid Fabrication

We conduct our operations in line with our core values of Quality, Ethics, Integrity, Commitment, and Strong Relationships, ensuring excellence in every aspect of service delivery.

To achieve this commitment, Candid Oil Services Limited operates an effective and continually improving Quality Management System (QMS) in accordance with the requirements of ISO 9001:2015, enabling us to deliver local services that meet global standards.

Our Commitments

Candid Oil Services Limited shall:

  • Establish and review measurable quality objectives aimed at meeting customer requirements and enhancing customer satisfaction.
  • Ensure that all personnel are competent, qualified, and adequately trained, supported by a rigorous recruitment process and continuous capacity-development programs.
  • Actively seek and evaluate customer feedback to drive continual improvement of our products and services.
  • Regularly monitor, measure, and evaluate the effectiveness of the Quality Policy, business processes, and objectives through management reviews and internal audits.
  • Identify, analyse, and address non-conformities, complaints, and operational risks, implementing corrective and preventive actions to avoid recurrence.
  • Select, evaluate, and collaborate with reliable external providers and partners to ensure consistent and dependable performance.
  • Provide a safe, healthy, and supportive work environment that promotes employee well-being, teamwork, and professionalism.
  • Encourage all employees to identify improvement opportunities and contribute to enhancing our services and business processes.
  • Ensure that all employees and relevant interested parties understand, implement, and uphold this Quality Policy.
  • Maintain full compliance with applicable legal, regulatory, and statutory requirements.

The continual improvement of the Quality Management System is fundamental to the success and sustainability of Candid Oil Services Limited and is the responsibility of every employee as part of their daily work.